Filtering by Tag: CONSULTING
New Year, New You
As a writer, an editor, and a strategist, I help writers and authors, publishers and filmmakers, and CEOs and founders craft their stories. From ghostwriting and editing books to consulting on film and television projects to advising business leaders on content strategy and media relations, I work with clients to bring their plans from conception to delivery. My client roster includes New York Times-bestselling authors, Academy Award-winning directors, and tech entrepreneurs. Let’s get started. Got questions? Email me here.
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Let's Get Started
As a writer, an editor, and a strategist, I help writers and authors, publishers and filmmakers, and CEOs and founders craft their stories. From ghostwriting and editing books to consulting on film and television projects to advising business leaders on content strategy and media relations, I work with clients to bring their plans from conception to delivery. My client roster includes New York Times-bestselling authors, Academy Award-winning directors, and tech entrepreneurs.
Writing: Ghostwrite books, newsletters, and leadership articles. Develop press releases, marketing copy, and brand books. Name products, create social media campaigns, and seed viral content.
Editing: Edit short-form, long-form, and book-length nonfiction, memoir, self-help, leadership, and fiction. Developmental editor, line-editor, and fact-checker. Work with authors and publishers.
Strategy: Create content strategy plans for media, tech, and entertainment companies. Advise CEOs, founders, and venture capitalists on public relations strategies. Executive consultant.
Clients: Playboy, Forbes, Warner Bros., and more.
Questions? Get in touch.
Ms. Fixer
Illustration and photo by Clayton Cubitt
I’m the founder of The Fixer, a boutique strategic consultancy serving CEOs, founders, and high-level executives. I specialize in strategic communications, crisis management, executive coaching, and reputation risk, working with leading tech companies, venture capitalists, and power players. Work with me.
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Have a Seat
“What you need is a sounding board for your ideas, a murder board for your strategic plan, a consigliere who delivers shrewd advice with a dose of emotional intelligence and objective savvy.” Read and subscribe here.
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When Things Go Sideways
I work with founders, CEOs, and creatives when things get complicated, sensitive, or reputationally expensive. I specialize in strategic communications, crisis management, and executive coaching. Quiet, effective, and not here for the spotlight. If you're dealing with something you can't Google your way out of, we should probably talk. Interested in learning more about my consulting services? Let’s start a conversation.
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New Orleans
I’ll be in New Orleans later this week. Interested in learning more about my consulting services? Let’s discuss.
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Meetings
There really is nothing quite like having a long lunch meeting at the Polo Lounge at The Beverly Hills Hotel.
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Let's Work Together
At The Fixer, I help leaders navigate complexity, protect reputation, and make strategic moves with clarity and discretion. Whether it’s crisis management, executive coaching, or shaping communications that matter, my approach is precise, pragmatic, and confidential. Clients range from CEOs and founders to creatives and power players who need real-world solutions — quietly, effectively, and without noise. Based in L.A.
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The Fixer Code
Logo by Chris Bishop
Subscribe to my new newsletter about my strategic communications consultancy, The Fixer: The Fixer Code.
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Creative Consulting
I'm The Fixer, an experienced creative consultant. I help founders and CEOs, directors and authors, creative directors and artists tell their stories. My expertise is in strategy, development, and communications. My services include consulting on business strategy, developing film and television projects, and providing one-on-one executive coaching for business leaders. Learn more here and email me here to get started.
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Welcome to My Storefront
Have you checked out my storefront on Gumroad lately? You can hire me as a consultant; buy a signed copy of my memoir, Data Baby, My Life in a Psychological Experiment; or download a copy of a short story I wrote.
Working With Me
I’m tired of hearing from CEOs/founders wanting to discuss opportunities for working together. You can book me for an hour here, and my monthly retainer packages start in the low five figures. I don’t have time to talk with you for free. If I said yes to everyone, I’d be talking all the time to non-clients, instead of my clients.
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My Online Store
If you’re interested in hiring me as a consultant, buying a signed copy of my memoir, or ordering my digital short story “The Tumor,” you can do so in my Gumroad store. Questions? You can contact me here.
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Fuck You, Pay Me #13: How to Be a Consultant
This is part 13 of “Fuck You, Pay Me,” an ongoing series of posts on writing, editing, and publishing.
Far and away the best money I make is in consulting. That said, when people ask me what I do as a consultant, it’s hard to say. I’ve described it as I do strategic communications and I tell CEOs and founders what to do and I’m a corporate dominatrix. In any case, I’ve certainly learned a lot as a consultant, so in this post I’ll be sharing a bit about what I do and what I’ve discovered as a professional consigliere.
My background If you look at my personal history, I’m not someone who should be good at advising heads of business on what do. My parents were English professors, and they had little interest in and a general disdain for anything corporate. For them, money was a source of anxiety, and there was never enough of it. A fair amount of their psychic energies was spent figuring out how not to work or get in a position where they didn’t have to work: obtain a grant that gave them an excuse to not have to teach, go on sabbatical, make it to the summer months when school was out. Maybe because my parents were so anxious about money, I started working at a young age. My first business was a pet-sitting business. To drum up clients, I made signs and put them around the neighborhood. I took care of dogs and cats and parakeets. I think I was 11. After that, I did babysitting. When I was thirteen, I worked at a flower stand. My first real job was at Baskin-Robbins. As I got older, I was an au pair, and I did various retail jobs (making sandwiches, selling pasta, working in a cake shop). Basically, I saw money as something that you earned but was elusive.
My education First I got a B.A. in English from the University of California, Berkeley. Then I got an M.A. from the Program for Writers at the University of Illinois Chicago. I don’t have any recollection of learning anything about business during these years. As part of my graduate program, I taught English to UIC freshman. After I got my degree, I moved back to the Bay Area, where I taught English at community colleges. I taught because it was what my parents had done. Then my father died. I stopped teaching. It was right around this time that the Internet started really ramping up (it was the mid-Nineties). I got a job as a publicist for a book imprint; after a while, I started wondering why I was promoting other people’s work when I could be promoting my own. A couple girlfriends and I created an online magazine. I started writing freelance articles for local weeklies. Then I wrote for national glossy magazines. I was making money from writing. Eventually, I did TV, too. My first TV appearance was on “Politically Incorrect.” I moved to Los Angeles. I carved out a pretty good living freelance writing. I got a gig on Playboy TV.
My internet In 2002, I launched The Reverse Cowgirl. I believe it was the second sex-related blog to ever exist. People really liked it. I liked that it was hosted on Salon’s website, and their back end allowed me to see my blog’s traffic. I got hooked on the numbers. I combined my writing skills with my PR savvy and got very good at driving traffic. It was like the internet was a ball of energy, and people were the thing that you could move through the space. Within a few years, I had gotten so good that big media companies were hiring me to help them increase traffic to their platforms. I kept writing, of course. But my work got a little more commercial, and I started learning how the sausage gets made in corporate America. I wrote for Forbes.com. I became an editor for a media company. I did creative projects on the side. The internet was where I really thrived. I launched various projects that got media attention. Things were flowing.
My faux-MBA Eventually, I got married. Later, after I got divorced, I would refer to my marriage as “my Harvard MBA.” (To be clear, I do not have an MBA from Harvard or any other institution. My use of that terminology is a metaphor. If you think I have an MBA or went to Harvard, you are wrong.) The person to whom I was married worked in the corporate space. I learned about how companies work, how they think, what CEOs want, how strategy works, and what the difference is between companies and executives that thrive and companies and executives that fail. As it turned out, I had an uncanny knack for predicting how things would move strategically in the corporate realm. It seemed odd that I was good at this, since I had been raised by intellectuals and had no business education. Yet, there it was. It was like waking up one day and discovering that you are very good at chess, even though you had never played chess. One thing I liked about the corporate world was that it was easier to quantify success than in the writing world. The corporate world was all about profit margins and revenues and market shares. Writing is all about chasing good writing and subjective interpretations and creative expression.
My consultancy When I got divorced, I took my consulting savvy with me. Almost immediately, I started doing consulting work. I only work with a retainer, because that’s the best way to form a relationship with a client. Years ago a former boss of mine compared me to a Swiss Army Knife, which was a way of saying I did a lot of things. This is true for consulting. I advise on branding, communications, social media, PR, marketing, and strategy. Oftentimes, my role is prophylactic. That is, I am advising the client to not do something that wouldn’t be to their advantage. At other times, I help them shape their image. Most of my clients come through word of mouth. I have a reputation for being good at crisis communications. I like the proximity to power, to big-number deals, to real movers and shakers. I have learned how general counsels think; what makes millionaires, multi-millionaires, and billionaires tick; that if you get exposed to enough high-level operators you will find yourself referring to companies with $3 billion-dollar valuations as “small.” My clients are almost exclusively men. As a consultant, I am an invisible member of the big boy’s club.
Today, consulting is some of the most interesting work I do. I like helping people, working closely with my clients, and shaping something into something better than it was before. The kind of work I do isn’t easy, and it requires both strategic and intuitive talents, but the payoff is, well, pretty remarkable.
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Because People Keep Asking
I’ve been getting a lot of queries lately about my consultancy. Here’s how to get started working with me.
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My Gumroad Shop
Just a reminder that you can buy various things in my Gumroad shop: signed books, consulting, a short story.
I'm The Fixer
Photo credit: Clayton Cubitt
In addition to writing books and producing journalism, I’m a creative consultant. As The Fixer, I do a little bit of everything that has to do with words. From ghostwriting books to editing manuscripts to crafting website content, I help my clients with their word-based projects. Are you a busy CEO who needs a ghostwriter? I can do that. Are you a writer who needs someone to assist you in getting your writing where it should be? I can do that. Are you a marketing company in search of someone who can create compelling copy? I can do that. Book a one-hour introductory consultation here or email me to schedule your session here, and let’s get started.
SERVICES
Ghostwriting
Website content
Editing
Speechwriting
Journalism
Marketing and branding copy
Press releases
Copywriting
Feature writing
Social media content
Blog posts
Newsletters
CLIENTS
WarnerMedia
Playboy Enterprises
FX Networks
Procter & Gamble
“Conan” on TBS
Publicis Groupe
Weber Shandwick
REVIEWS
"Susannah is utterly brilliant. She's a highly experienced strategic thinker who brings bold new ideas and perspectives to the table, from brand positioning and messaging to ambitious content initiatives. I look forward to working with her again." — executive producer / GM
"There are few people I have come across in my 30 years of working with leaders all over the world with the level of intelligence and work ethic as Susannah. I am very picky who I choose to collaborate with; Susannah is exceptional." — change management consultant
"Susannah is brilliant at cutting through the noise and locating what's needed with a laser focus. Her ability to help people see themselves more clearly, identify weaknesses and gaps, and provide a productive critique to course correct is extraordinary." — chief operating officer
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The Fixer Is Back
Now that my memoir is out in the world, I’m consulting again. What do I do as The Fixer? Well, it’s a little bit of everything. Strategy consulting is one way of putting it. Consigliere is a bit more accurate. As a consultant, my work ranges from crisis communications to M&A to executive coaching to PR. Book your (deeply discounted) introductory session with me today here. If you’ve got a problem, I can probably fix it.
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My Gumroad Store
Recently, I did some revamping of my Gumroad store and added a new product. On Gumroad, you can book a strategic communications consulting session with me through my consultancy: The Fixer; order a signed hardcover copy of my new memoir, DATA BABY: My Life in a Psychological Experiment; or buy my digital short story, “The Tumor.” If there’s something else you’d like to see added to the store, let me know.
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